This is our return and refund policy:
No cash refund
We don’t give cash refunds. We also don’t refund any order if you don’t like it because of a change of mind. We only reprint orders that have any mistakes in the printing.
Early report
If you see any printing issue in your order, you have to report the issue within 2 working days after receiving the parcel.
Reprinting requirement
In order for you to qualify for the reprinting of your order, you have to return 99% of the order within 10 business days.
Rush deliveries
If you want rush delivery, that will have extra charges, and those will be non-refundable.
Colour accuracy
The following are the policies regarding the color of the order:
- We will give you an order form that you have to fill out. This order form has all the details such as the design, color, and other order details. You have to carefully fill out the form and provide accurate details. We ask for your final approval, and after that we send the file for printing. After that, we will not be able to make any changes to the order. We are obliged to provide you with the order according to the details mentioned in the form.
- We determine the image, text, and color of the design by using digital screen proofs. However, these don’t guarantee complete color accuracy, as colors vary on digital screens compared to the physical sample.
- The color can also change based on the type of coating or finishing that you choose for your order.
- There will be a slight change in the color of the physical box and the one in the image. When you place an order, you agree that you will not ask us or hold us accountable for any such change in color.
- If you want the exact color, you should ask us for a physical sample first. In that case, we will give you the exact same color. But there will be charges for those physical samples.